FAQ
Frequently asked questions
Find answers to the most common questions about our products, testing, shipping and orders. If you need further assistance, our team is here to help.
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Peptides are short chains of amino acids that play important roles in biological processes. In research, they are studied for their biochemical and structural properties.
Yes. Every batch is independently tested in an EU laboratory using HPLC, LAL and EDX analysis. A batch-specific test report is available for every batch.
Every batch is independently tested in an EU laboratory. The analysis covers HPLC (purity and composition), LAL (bacterial endotoxins) and EDX (elements and heavy metals), documented in a batch-specific test report.
Quality is ensured through independent EU laboratory testing (HPLC · LAL · EDX), full batch traceability and batch-specific test reports.
Lyophilized peptides should generally be stored in a cool, dry place away from direct sunlight.
Orders are typically processed within 1–2 business days. Delivery times vary by destination, generally ranging from 3–10 business days for international shipments.
Yes, we ship to many countries worldwide. Shipping options and restrictions may vary depending on local regulations. Contact us if you have questions about your location.
Yes. Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.
We accept major credit cards, bank transfers and select cryptocurrency options. Payment methods may vary by region.
Yes. We welcome wholesale, distribution and research partnerships. Please contact us through our partnership inquiry form for more information.